N+ SOFTWARE
Terms of Service.
These Terms of Service ("Terms") govern your access to and use of NPlusSoftware.com, N+ accounts, N+ Casework, and other software, downloads, subscriptions, services, and features provided under the N+ Software brand (collectively, the "Services"). By creating an account, purchasing a subscription, downloading or installing N+ software, or otherwise using the Services, you agree to these Terms.
Subscription summary: Paid Monthly and Annual subscriptions renew automatically until canceled. You can cancel renewal from your N+ Account. Unless otherwise stated or required by law, cancellation takes effect at the end of the current paid billing period and does not create a prorated refund. An Annual Rate Lock remains only while the eligible annual subscription stays continuously active.
1. Who may use N+ Services
You must be at least 18 years old and legally able to enter into a binding agreement. If you use the Services for a company, shop, employer, or other organization, you represent that you have authority to accept these Terms on its behalf.
2. N+ accounts
You are responsible for providing accurate account information, keeping your sign-in credentials secure, and maintaining control of the email address associated with your account. You are responsible for activity performed through your account except to the extent caused by N+ Software's own breach or misconduct. Notify us through N+ Support if you believe your account has been compromised.
3. Software license
Subject to these Terms and your active entitlement, N+ Software grants you a limited, revocable, non-exclusive, non-transferable license to install and use the applicable N+ software for your own internal business or personal use. The number of authorized users, seats, and devices is determined by the plan or entitlement shown in your N+ Account.
You may not sell, sublicense, rent, redistribute, or provide unauthorized access to the software; bypass licensing or device controls; share credentials in a way that exceeds your plan; or reverse engineer, decompile, or attempt to extract source code except where applicable law expressly permits those activities.
N+ software may require periodic online verification of your account, subscription, license, or device. Limited offline use may be available for a period determined by the applicable product and plan, but uninterrupted offline access is not guaranteed.
4. Subscriptions and payment
Monthly and Annual plans
Paid subscriptions are billed at the price and billing interval displayed when you purchase the plan. By starting a paid subscription, you authorize N+ Software and its payment processor to charge your selected payment method for the initial purchase and each renewal until the subscription is canceled.
Monthly subscriptions renew automatically each month. Annual subscriptions renew automatically each year. Applicable taxes, if any, may be added where required by law.
Automatic renewal and cancellation
You may cancel renewal through Account → Billing or another cancellation method N+ Software makes available. When you cancel, your paid access normally remains active through the end of the billing period you already paid for, and the subscription will not renew after that date.
Refunds
Except where required by law or expressly stated otherwise by N+ Software, subscription payments are non-refundable and we do not provide prorated refunds or credits for unused time in a billing period. This does not limit any refund or cancellation rights that cannot legally be waived.
Failed payments
If a payment fails or remains unpaid, N+ Software may retry the charge, request an updated payment method, limit access, or suspend or terminate the affected subscription after any applicable grace period. A temporary payment issue does not necessarily end an Annual Rate Lock unless the subscription actually terminates or lapses.
5. Annual Rate Lock
If your Annual plan is identified as including a Rate Lock, the annual subscription price you accepted remains locked while that eligible annual subscription remains continuously active. If you cancel the subscription and it ends, allow it to expire, or otherwise terminate the continuously active subscription, the Rate Lock ends. If you later subscribe again, the pricing available at that time applies.
A Rate Lock applies to the subscription price for the eligible plan. It does not prevent changes to taxes, separately priced add-ons, optional services, payment-processing charges passed through where legally permitted, or entirely new products or plan offerings.
6. Price and plan changes
N+ Software may introduce new plans, features, or prices. We will not silently apply a future price increase to an existing paid subscription without advance notice where a change to that existing subscription is intended. Any change will take effect only as described in the notice and as permitted by law and the applicable plan terms. Eligible Annual Rate Lock subscriptions remain subject to Section 5.
7. Beta and pre-release access
Beta, preview, early-access, and pre-release Services may be incomplete, may contain errors, and may change or be discontinued. Features, file formats, workflows, performance, and availability can change before official release. You should maintain independent backups of important work.
Free N+ Casework Beta access does not automatically become a paid subscription merely because the beta ends. A paid subscription requires you to affirmatively choose or purchase a paid plan.
8. Manufacturing, design, and CNC responsibility
N+ Casework is a software tool for design, documentation, optimization, and manufacturing workflows. It is not a substitute for professional judgment, engineering review, building-code review, machine training, or safe shop practices.
You are responsible for reviewing and verifying all dimensions, materials, hardware selections, construction details, shop drawings, cut lists, optimization results, CNC toolpaths, tooling, feeds and speeds, machine setup, workholding, clearances, and other production information before fabrication or machine operation. You are also responsible for maintaining appropriate backups and safely operating any machinery used with output from the Services.
Do not rely on N+ software as a safety system or as the sole means of preventing machine collisions, property damage, material loss, personal injury, or code-compliance errors.
9. Your files and content
As between you and N+ Software, you retain ownership of project files, designs, documents, images, posts, support attachments, and other content you create or provide. You grant N+ Software a limited license to host, process, transmit, reproduce, and display that content only as reasonably necessary to provide, secure, support, and improve the Services, or as otherwise described in our Privacy Policy.
You are responsible for ensuring that you have the rights needed to upload or use content you provide and that your content does not violate law or another person's rights.
10. Community and acceptable use
If you use N+ community or sharing features, you may not post unlawful, fraudulent, abusive, threatening, infringing, malicious, or intentionally deceptive content; distribute malware; attempt unauthorized access; interfere with the Services; scrape or overload the Services in an abusive manner; or use the Services to violate another person's rights.
N+ Software may remove content or restrict access when reasonably necessary to enforce these Terms, protect users, comply with law, or protect the security and operation of the Services.
11. N+ ownership and feedback
N+ Software and its licensors retain all rights in the Services, including software, source code, designs, interfaces, branding, documentation, and other intellectual property, except for content that belongs to you or third parties.
If you voluntarily provide suggestions, ideas, bug reports, or other feedback, you grant N+ Software permission to use that feedback without restriction or compensation, while you retain ownership of any underlying content that is otherwise yours.
12. Third-party services
The Services may rely on third-party providers for functions such as payment processing, authentication, hosting, email delivery, or other infrastructure. For example, payment information may be collected and processed directly by Stripe rather than by N+ Software. Your use of third-party services may also be subject to their applicable terms and privacy policies.
13. Updates, availability, and compatibility
N+ Software may update, modify, add, or remove features as the Services evolve. We may also perform maintenance or experience interruptions. We do not guarantee that every feature will always be available, that every version will remain supported indefinitely, or that the Services will be compatible with every computer, operating system, machine, file format, or third-party product.
14. Suspension and termination
You may stop using the Services at any time. N+ Software may suspend or terminate access when reasonably necessary for nonpayment, material violation of these Terms, fraud, abuse, security risks, legal requirements, or conduct that threatens the Services or other users. Where practical, we will provide notice and a reasonable opportunity to resolve a correctable issue.
Termination of a subscription or account does not erase payment obligations already incurred. Sections that by their nature should survive termination—including ownership, disclaimers, limits of liability, and dispute provisions—continue to apply.
15. Disclaimer of warranties
To the maximum extent permitted by law, the Services are provided "as is" and "as available". N+ Software disclaims implied warranties of merchantability, fitness for a particular purpose, non-infringement, and any warranties arising from course of dealing or usage of trade. We do not warrant that the Services will be error-free, uninterrupted, or suitable for every manufacturing, design, business, or production use.
Some jurisdictions do not allow certain warranty exclusions, so some of these exclusions may not apply to you.
16. Limitation of liability
To the maximum extent permitted by law, N+ Software will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, lost revenue, lost business, lost data, lost production time, material waste, rework, machine downtime, or similar losses arising from or related to the Services, even if advised that such damages are possible.
To the maximum extent permitted by law, N+ Software's total aggregate liability arising out of or relating to the Services or these Terms will not exceed the amount you paid to N+ Software for the affected Service during the 12 months immediately preceding the event giving rise to the claim. Nothing in these Terms excludes liability that cannot legally be excluded or limited.
17. Indemnification
To the extent permitted by law, if you use the Services on behalf of a business or organization, you agree to defend, indemnify, and hold N+ Software harmless from third-party claims, liabilities, damages, and reasonable costs arising from your unlawful use of the Services, your content, your violation of these Terms, or your infringement of another person's rights.
18. Governing law and disputes
These Terms are governed by the laws of the State of Texas, without regard to conflict-of-law rules. Before filing a formal claim, you and N+ Software agree to make a reasonable good-faith effort to resolve the dispute informally. If a dispute proceeds to court, the parties consent to the state or federal courts located in or having jurisdiction over New Braunfels, Texas, except where applicable law requires a different forum.
19. Changes to these Terms
N+ Software may update these Terms as the Services, business, or legal requirements change. When we make a material change, we will update the effective date and provide additional notice when required by law. Your continued use of the Services after updated Terms become effective constitutes acceptance of the updated Terms where permitted by law.
20. General terms
If any provision of these Terms is found unenforceable, the remaining provisions remain in effect. A failure to enforce a provision is not a waiver. You may not assign these Terms without our consent, except as permitted by law. N+ Software may assign these Terms in connection with a reorganization, sale, merger, financing, or transfer of the business or Services.
These Terms, together with any plan-specific terms and policies expressly incorporated by reference, form the agreement between you and N+ Software regarding the Services.
Contact
Questions about these Terms can be sent through the N+ Support page or by email at updates@nplussoftware.com. N+ Software operates from New Braunfels, Texas, USA.